2026 Business Administration Apprenticeship Programme - Kingswood, Surrey

£24,750 per annum with £500 sign-on bonus

As a Business Administration Apprentice, you’ll go straight into the action – we’re looking for candidates seeking challenging and rewarding work. Fidelity International’s Platform Solutions vision is to be a leading, multinational provider of investment solutions, wealth management and retirement services, offering our customers the very best of Fidelity. Because with the right trusted partner, investing becomes more than a financial decision — it's about helping our customers build the life they want and empowering them to feel engaged with their future and investments. So, join our team and be part of delivering our exciting vision. You will join one of the below teams: Marketing & Communications - The Marketing & Communications Team play a crucial role in developing and deploying strategies to acquire and engage customers and to grow and retain them so that Fidelity becomes their pension and investment platform of choice. We work across multiple customer types (B2B and B2C) and multiple channels so our work is different every day! Product Management & Development - The Platform Product Group is responsible for the governance, oversight and running of the investment products on our platforms including ISAs, pensions and brokerage assets (shares). We play an integral role to ensure that our existing and future products are compliant. Business Services - The Business Services team helps the organisation run efficiently by analysing workforce data and supporting leaders with clear reporting and effective planning. They ensure strong governance and teamwork, enabling the business to meet its goals and deliver excellent results for customers and stakeholders. Digital User Research - The User Research team is responsible for understanding customer's needs and behaviours around financial decisions and planning for the future. The team also ensure our digital services, including websites and apps are easy for people to use and understand by testing them with real people. We don’t expect you to know everything from day one — and that’s okay. You’ll be supported throughout your journey with us, with opportunities to shadow colleagues, connect with previous apprentices, and use dedicated development time to build a strong understanding of our business and how we work. What we look for: We’re looking for people that are interested in both the industry and the sector but ultimately, we are looking for those seeking a career which will reward them with both job satisfaction and career development. During your apprenticeship, you will gain important insights and skills which    will prepare you well for your future, as well as learning from some of the best in the industry. We value individuals who are customer-focused, curious, and passionate about helping others - problem-solving and a genuine interest in people are qualities we admire. You’ll be confident in building rapport and networking with colleagues across the business and engaging effectively with customers. You’ll actively seek opportunities to enhance our services, consistently demonstrating Fidelity’s core values of integrity and trust. With a high level of energy and creativity, you’ll bring fresh ideas and continuously explore new ways of working and solving challenges. We appreciate candidates who show resilience, determination, and perseverance, especially when faced with complex or demanding situations. You’ll be driven to achieve targets and goals, with a strong sense of purpose and accountability. We’re looking for people who are eager to learn and grow—those who see their career as a long-term journey and want to invest in their future with us. We welcome applications from students from all educational backgrounds. If you’re inquisitive and ambitious, an apprenticeship at Fidelity could be a great opportunity for you. As a minimum requirement you’ll need to: Have achieved GCSE Grade 4 or above in English and Maths and a Further Education qualification (A Levels, BTEC, IB etc.) Have good computer skills (knowledge of Microsoft Word, Excel and Power Point preferred) You are curious and have an interest in problem solving Have excellent communication skills: both verbal communication and written communication You can demonstrate attention to detail You can build relationships with internal and external stakeholders Have the Right to Work in the UK Have lived in the UK for 3+ years Be available to join us in September 2026 Training and Development Over your two-year apprenticeship programme, you will be based in our Surrey offices, where you’ll not only learn how your individual team contributes to making our organisation work seamlessly, but also build your knowledge of the wider business. You’ll start your apprenticeship with a mini-induction, during which we’ll introduce you to investment management and after that we’ll support you to integrate into the business and to obtain your Business Administrator Level 3 qualification. In addition, there are many more ways to develop your skills as your apprenticeship progresses. At every stage, your development will be underpinned by the best apprenticeship training and professional certified courses. Unlike other firms that hire on a volume basis, we take on a select number of apprentices. You will be highly valued here, so your development is heavily invested in from day one. Social and networking events will help you get to know our people and culture. All the while you’ll be learning on the job, working to clear goals and understanding your own potential. Future Opportunities During your time with us you’ll get to learn even more about what you enjoy, what you’re great at, and how to develop the career path that’s perfect for you. Our apprenticeship programmes may even lead to full-time opportunities if that’s what you’re looking for. How to Apply Feeling inspired to start your journey with us? Then take your first step by applying at: careers.fidelityinternational.com Our application window closes on Sunday, 29 March 2026 at 23:55 GMT. Please note that there are 3 online assessments which you’ll need to complete by the time the window closes. They take around 40 minutes to complete, so make sure you give yourself plenty of time. All assessment centres are expected to take place March and April 2026. However, we process applications on a rolling basis, and therefore an early application is advised. As part of our commitment to inclusion, we are a disability-friendly company. As such, we will welcome a conversation with you if you feel you might benefit from any adjustments to perform to the best of your ability during the recruitment process and beyond. For any enquiries regarding your application, you can contact us at earlycareersatfidelity@fil.com. Please note this mailbox is not monitored on weekends or public holidays.

Practice Assistant Apprentice (Salary £29,000)

£29,000

Farrer and Co have an exciting opportunity for four Practice Assistant (PA) Apprentices to join their London office. In this role, you will work towards your Level 3 Business Administration qualification. Main Responsibilities: Completing document production through accurately typed work in accordance with house style. Making effective use of the firm’s document management (DMS) and Client Relationship Management (CRM) system, proof reading and assisting in the production of e-bundles where required Organisational and general administration support (e.g. printing, photocopying, assisting with document witnessing when required, meeting arrangements, etc.). Having an awareness of Practice Assistants and fee earners' workloads and assisting them to plan ahead, monitor critical dates on matters and provide general support as required. Assisting in client relationship and business development (BD) by providing excellent client service, always presenting a positive image of the firm and developing an understanding of and using CRM system to effectively support fee earners’ BD efforts, including recording relevant meetings as required. Developing a high level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) and the firm’s broader legal IT systems including billing, CRM, DMS, and file management software. Ensuring files are kept in good order and in accordance with the department protocol for e-filing. Supporting the team with file opening and working with other team members to maintain regular file management, ensuring all files are closed and archived, as appropriate, and a risk assessment having been undertaken. Developing a good knowledge and application of the firm's procedures in billing (including bill narratives if required), client covering letters, anti-money laundering, credit control, time recording, debt management and expenses. Supporting others in the setup of conflict searches for review and seeking guidance where necessary. Core Benefits: Group Life Assurance (4X annual salary) Group Income Protection (75% of salary minus state funded benefits) EAP Personal Pension (Firm contribution 5%) PMI (funded by the firm and employee pays the marginal tax) 25 days holiday per holiday year Flexible benefits: Critical illness Partner critical illness Flex holiday (buying 5 days, selling 2) Partner life assurance Dental insurance Cycle scheme Travel insurance Give as you earn Taste card Season Ticket Loan Health Care Cash Plan Health, wellbeing & financial benefits: Wellbeing screenings (available every 2 years) Firm doctor (weekly appointments funded by the firm) In house counselling (3 appointments available) Eye care vouchers Mortgage advice clinics (periodically throughout the year, funded by the firm) Discounted gym membership Discounts and vouchers platform access Farrer Day (in addition to the bank holidays, the firm has the discretion to shut for an additional day each year) Volunteering day The firm provides further education and training, and we also have a range of sports teams. Skills Required  Has excellent timekeeping and prioritises work effectively. Communicates in a positive and constructive manner. Interacts in good faith and demonstrates effective listening. Recognises, respects and honours client confidentiality at all times. Qualifications Requirements  Working towards or have already obtained good grades at Advanced Level (A-Level) or equivalent. 5 x GCSEs (including English Language) at grades A* to C/Level 9 - 4. Maths and English qualifications to a high standard would be an advantage.  

Customer Success Apprentice

£27,200

Business-to-Business (B2B) sales is an exciting area at Experian, which provides data quality software to a range of clients. Our products help organisations improve their data so they can serve their customers better. You'll join our Customer Success team, who make sure our clients are happy, supported, and get value from working with us. The team focuses on retaining our existing client base and finding ways to opportunities to grow these relationships by identifying new business opportunities. In simple terms—they build strong connections, give great service, and help clients love working with Experian. Day to day as a Customer Success Apprentice, you will: Work towards your retention and renewal targets, making sure clients are happy and stay on track with their contracts. Build and maintain strong relationships with customers through regular phone and email contact, understanding their goals and challenges. Explain the value of our products clearly, helping customers understand how Experian’s Data Validation solutions support their needs. Spot opportunities to upsell or cross-sell, using conversations with customers to identify where they might benefit from additional products or features. Use Salesforce CRM daily to stay organised, manage your accounts, and keep accurate forecasts for the next three months. Identify and manage potential renewal risks early, supporting customers who may need extra help and working to resolve any issues. Collaborate with a wide range of colleagues across the business to deliver a great customer experience and support overall growth. Share customer feedback internally, acting as the “voice of the customer” to help us continue improving our service. You'll get amazing support from the wider sales and support teams, helping you build your network, grow your confidence, and understand how our business works. Alongside your role, you'll complete a Business-to-Business Sales Degree Apprenticeship with one of our partner universities. You will bring what you learn in the classroom straight into your role! If you're organised, motivated by goals, and enjoy building strong relationships, this apprenticeship could be the perfect fit. You'll make a real impact on business success from day one. Our apprenticeships are permanent opportunities, and you'll take part in our 2 year structured Early Careers Development Programme which is packed with workshops, short-courses and online material designed to help kick-start your career.  Qualifications To apply for this apprenticeship, you'll need: Legal right to work in the UK: this role is not capable of visa sponsorship. To have obtained or be predicted to achieve at least 96 UCAS points from 3 A Levels (or equivalent qualification) at Grade C or above. To have obtained GCSE Maths and English at Grade 4 or above. You must not have a degree in a similar subject Due to UK government apprenticeship funding rules, you must have lived in the UK for at least 3 years Additional Information Application Closing Date: Friday 20th March 2026. Apply early! Roles may close sooner than expected due to high interest. Start Date: September 2026 For this role we aim to hold online Assessment Centres on week commencing 20th April* (*Subject to change) Benefits package includes: Hybrid working: You'll need to be on-site in our London office for a minimum of 40% of your working week. Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more! 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together